Refunds

Last updated 16 October 2026

1. Who handles payments

Dodo Payments is the merchant of record for all Nebula payments.

2. First purchase

You can ask for a refund within [Refund window] days of your first purchase, if the allowance is mostly unused.

[Proposal for the owner to confirm: a refund window of 7 days, and less than 25% of the allowance used.]

3. Pro

Pro cancels at the end of the period you paid for. You keep access until then.

4. How to ask

Email [email protected] from the email address of your account.

5. Where the money goes

Refunds go to the original payment method.